Backup & Disaster Recovery — enterprise solution
SOLUTION

Backup & Disaster Recovery

Protect data across VMs, containers, databases, endpoints and SaaS (Microsoft 365, Google Workspace, Salesforce) with immutable, air-gapped backups and rehearsed disaster-recovery runbooks that meet aggressive RTO/RPO targets.

OVERVIEW

Backup & Disaster Recovery — engineered by Graviton Infratech

Graviton Infratech delivers enterprise backup and disaster recovery (BDR) services across the UAE and Saudi Arabia — designed for a world where ransomware operators explicitly target backup infrastructure. Every solution follows the modern 3-2-1-1-0 rule: three copies of data, on two media, with one off-site, one immutable/air-gapped, and zero errors on restore verification.

We protect the full stack: VMware, Hyper-V, Nutanix, physical servers, Windows / Linux endpoints, Oracle / SQL Server / PostgreSQL / SAP HANA databases, Kubernetes clusters, file servers, NAS and — critically — SaaS applications like Microsoft 365, Google Workspace and Salesforce, which are not backed up by the vendor beyond limited retention.

Disaster Recovery as a Service (DRaaS) uses replication and orchestration (Zerto, Veeam CDP, Azure Site Recovery, VMware SRM) to deliver near-zero RPO and RTOs measured in minutes for tier-1 workloads. Warm-standby environments in our regional DR site or in Azure / AWS give you a tested, contractually guaranteed failover — not a spreadsheet.

Every engagement includes a documented DR plan, quarterly test drills with signed reports, ransomware playbooks and compliance evidence for SAMA, NCA, PDPL, HIPAA and ISO 27001 auditors. When a real incident happens, our recovery engineers work alongside your team under a defined SLA until services are back.

BUSINESS CHALLENGES

What we help you solve.

Ransomware attacks that also encrypt backups

SaaS data gaps (Microsoft 365, Google Workspace, Salesforce)

Aggressive RTO / RPO for tier-1 applications

Regulatory retention (SAMA, NCA, HIPAA, PDPL)

Untested DR plans that fail at the worst moment

Sprawling backup storage cost

BENEFITS

Business outcomes.

Immutable, air-gapped, ransomware-proof backups

Cross-site and cross-cloud disaster recovery

Tested runbooks with documented RTO/RPO

Rapid restore at file, VM, database and application level

Compliance-ready retention and legal hold

Predictable per-workload / per-TB pricing

WHAT'S INCLUDED

Features & deliverables.

Service features

  • Immutable, air-gapped and object-lock backups
  • Encryption in-flight and at-rest with customer-managed keys
  • VM, physical, container and database backup
  • Microsoft 365, Google Workspace and Salesforce SaaS backup
  • Replication and CDP with near-zero RPO
  • DRaaS to regional DR site, Azure or AWS
  • Orchestrated failover / failback runbooks
  • Ransomware detection and anomaly alerting
  • Isolated recovery / clean-room testing
  • Long-term retention on object storage (S3, Blob, Wasabi)
  • Legal hold and eDiscovery support
  • 24/7 restore assistance under SLA

You receive

  • Data classification and RTO/RPO matrix
  • Backup and DR architecture document
  • 3-2-1-1-0 protection plan with retention schedule
  • Documented DR plan and runbooks per application
  • Quarterly DR test report with evidence
  • Monthly backup health and success-rate report
  • Compliance evidence pack for auditors
IMPLEMENTATION

How we deliver.

01

Classify

Data classification, application dependency mapping, RTO/RPO targets and retention policy.

02

Protect

Deploy backup, replication, immutability, encryption and off-site copies (3-2-1-1-0 rule).

03

Rehearse

Quarterly DR drills, isolated recovery testing, runbook validation and audit evidence.

04

Recover

Assisted failover, application validation, post-incident review and remediation.

SERVICE TIERS

Choose the SLA that fits.

Essential

Restore start in 4 hrs

Business hours 8×5, remote restore

  • Backup monitoring
  • Daily success reports
  • Monthly restore test
  • 12-month retention
Most popular

Business

Restore start in 60 min · RTO ≤ 4 hrs

24×7 backup NOC, remote restore

  • Everything in Essential
  • Immutable / air-gapped copy
  • Quarterly DR drill
  • SaaS backup (M365 / Google)
  • 7-year retention option

Premium

Restore start in 15 min · RTO ≤ 60 min · RPO ≤ 15 min

24×7 NOC + on-site 4-hour SLA + DRaaS

  • Everything in Business
  • DRaaS with warm standby
  • CDP / near-zero RPO
  • Ransomware IR playbook
  • Semi-annual clean-room recovery test
  • Compliance evidence packs
TECHNOLOGIES · INDUSTRIES

Built with the best.

Technologies

VeeamRubrikCommvaultCohesityDell PowerProtectHPE ZertoAzure Site RecoveryAWS Backup

Industries

BankingHealthcareGovernmentManufacturingOil & GasRetail
FAQ

Backup & Disaster Recovery — frequently asked questions.

What is the 3-2-1-1-0 backup rule?+

Three copies of data, on two different media, one copy off-site, one copy immutable or air-gapped, and zero errors after automated restore verification. It is the modern standard for ransomware-resilient backup.

Do you back up Microsoft 365 and Google Workspace?+

Yes. Microsoft and Google explicitly recommend third-party backup for Exchange Online, SharePoint, OneDrive, Teams and Gmail / Drive. We deliver managed SaaS backup with granular restore and long-term retention.

What RTO and RPO can you achieve?+

With traditional backup, typical RTO is 2–8 hours and RPO is 4–24 hours. With replication / CDP and DRaaS we deliver RTOs of minutes and RPOs measured in seconds for tier-1 workloads.

How do you protect backups from ransomware?+

We combine immutability (S3 Object Lock, hardened Linux repositories, insider-protection PINs), air-gapped copies, MFA on the backup console, least-privilege RBAC, anomaly detection and periodic clean-room recovery tests.

Do you offer Disaster Recovery as a Service (DRaaS)?+

Yes. We deliver DRaaS from regional DR sites and public cloud (Azure, AWS) using Zerto, Veeam, VMware SRM and native cloud replication — with orchestrated failover, testing and monthly reports.

How often should DR plans be tested?+

We recommend at least quarterly for tier-1 applications and annually for the full plan. Every test produces a signed report you can present to auditors and the board.

Can you help meet SAMA, NCA and PDPL data residency requirements?+

Yes. We architect backup and DR with in-country data residency in KSA and the UAE, encryption with customer-managed keys and full audit trails to satisfy SAMA CSF, NCA ECC and PDPL.

What if we already own Veeam or Rubrik?+

Perfect. We deliver a managed backup service on your existing licenses — health monitoring, restore assistance, DR testing and reporting — often at lower cost than replacing the platform.

Start with Backup & Disaster Recovery.

Talk to our enterprise architects about your IT infrastructure, cyber security and smart building goals.

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